Shipping policy
Shipping Policy
Last updated: 5 October 2026
Thank you for shopping at WILREC. This Shipping Policy explains our shipping and delivery procedures for orders placed through WILREC.com.
Shipping Locations
WILREC currently ships only within the United Kingdom. We do not offer international shipping at this time.
Order Processing
Orders are processed during normal business days, Monday to Friday, excluding UK public holidays.
Once your order has been processed and dispatched, you will receive a confirmation email using the email address provided during checkout.
Shipping & Delivery
Delivery times may vary depending on the delivery address, product availability, courier service, and other circumstances outside our reasonable control.
Any estimated delivery timeframe provided at checkout is an estimate and does not constitute a guaranteed delivery date unless expressly stated otherwise.
Shipping Charges
Any applicable shipping charges will be clearly displayed during checkout before you complete your purchase.
Delivery Address
Customers are responsible for providing a complete and accurate delivery address when placing an order.
If you notice an error in your delivery information, please contact us as soon as possible at support@WILREC.com. We cannot guarantee that an address can be changed after an order has been processed or dispatched.
Delayed or Missing Orders
If your order has not arrived within the expected delivery timeframe, please contact us at support@WILREC.com and include your order number.
We will assist you in checking the status of your shipment and, where appropriate, contact the relevant delivery provider.
Damaged Packages
If your order arrives damaged, please contact us as soon as possible at support@WILREC.com with your order number and details of the issue.
Contact Us
If you have any questions regarding shipping or delivery, please contact us:
WILREC
19 Glebe Road
Egham, England, TW20 8BU
Email: support@WILREC.com
Phone: +44 8932 935392
Website: WILREC.com